Privacy Policy for Novus Phoenix (

Effective Date: September 13, 2023

At Novus Phoenix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website ( and interact with our advertising and quote request services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We do not collect personally identifiable information (PII) from website visitors unless you choose to provide it voluntarily. The only instance in which you may provide PII is when you request a quote from us. The PII we may collect for this purpose includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Address

Should you call directly from the website, you will automatically be opted in to receive text/SMS message communication from our team to process a quote, coordinate your appointment and receive feedback on your experience with Novus.

Non-Personal Information

We also collect non-personal information automatically when you visit our website. This may include:

  • Device information (e.g., IP address, browser type, device type)
  • Usage data (e.g., pages visited, interactions with our site)
  • Information collected through cookies and similar tracking technologies (for more information, see our Cookie Policy)

How We Use Your Information

Providing Quotes

If you request a quote from us, we will use the provided personal information to respond to your request and provide you with the requested information.


We use Google Ads and Meta Pixels to display targeted advertisements to website visitors. These advertising platforms may collect non-personal information about your interactions with our website to serve relevant ads. Please refer to Google’s Privacy Policy and Meta’s Privacy Policy for more information on how they handle your data.

Data Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information with trusted third-party service providers who assist us in providing quotes and improving our website’s performance. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.


We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather information about your interactions with our content. For more details about how we use cookies and how you can manage your preferences, please review our Cookie Policy.

Your Choices

You have the right to:

  • Review and request corrections to your personal information.
  • Opt-out of receiving marketing communications.
  • Disable cookies through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for any updates.

Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at or 480 581-8811.